Vasiliy Rodin
Milpitas Ca | vasiliyrodin1@gmail.com
Summary
Systems Administrator and Cloud Infrastructure Engineer with 8+ years of experience administering, configuring, and maintaining enter-prise IT environments across AWS, VMware, and hybrid data centers. Expertise in Office 365 administration, system integration (SSO, LMS, endpoint management), and infrastructure optimization. Adept at troubleshooting, documentation, and cross-functional collaboration to ensure high availability, performance, and security of IT systems. Eager to use my experience to contribute towards organizational success, with a strong commitment to ongoing career development.
Certifications
- Certified Kubernetes Administrator (CKA): ID: LF-7ksn5y3205
Work Experience
Centric Software
Cloud Operations Engineer
Dec 2022 - May 2025
- Led incident response and triage for customer environments hosted in GCP, AWS, and Azure, resolving critical production issues with minimal downtime.
- Provided customer support to technical and non-technical stakeholders, leading to improved resolution satisfaction rates.
- Deployed and maintained cloud infrastructure including EC2 instances, RDS databases, Route 53 DNS, and Load Balancers,supporting scalable environments for 600+ global clients
- Documented deployment processes and operational runbooks for team enablement and handoffs, enhancing team efficiency and knowledge transfer.
- Coordinated application rollouts and version upgrades across hybrid environments (Linux/Windows), ensuring seamless transitions and minimal disruptions.
- Mentored new hires and led internal workshops on cloud tooling and escalation handling resulting in a 15% increase in first-contact resolution rates.
- Collaborated with cross-functional teams(Engineering, QA, Support, Customer Success) to successfully plan and execute environment rollouts, upgrades, and recovery processes, enhancing system reliability and reducing downtime.
Barracuda Networks
SRE
Oct 2021 - July 2022
- Deployed and managed Azure infrastructure using Terraform and Azure DevOps Pipelines, improving deployment efficiency and reducing downtime.
- Created CI/CD workflows for application delivery and patch automation, enhancing deployment speed and reliability
- Onboarded Kubernetes apps using ArgoCD and managed rollout strategies via Kustomize, ensuring seamless application updates and minimizing service disruptions.
- Collaborated on cluster monitoring and visualization through Grafana and alerting policies, leading to improved system performance and faster issue resolution.
Centric Software
Cloud Support Engineer
Jan 2015 - Oct 2021
- Developed the company's first customer-facing cloud deployment stack by learning AWS, increasing deployment speed and enhancing our market position.
- Built reusable infrastructure templates for EC2, RDS, and Route 53-backed environments, streamlining deployment processes.
- Delivered direct customer support and live incident recovery for cloud and on-prem deployments.
- Authored internal documentation, reducing support overhead and improving response consistency.
- Deployed microservice environments with Rancher 1.0 for production and Portainer for development, enhancing scalability and development efficiency.
- Investigated Kafka messaging failures and restored broken pipelines through container-level recovery, ensuring uninterrupted data flow and system reliability.
- Automated infrastructure tasks using Python (Boto3) and Bash scripting, reducing provisioning time and improving deployment efficiency.
ReServe Interactive
Customer Technical Support
Aug 2013 - Dec 2014
- Delivered technical support via phone, remote sessions, and ticket systems utilizing Salesforce CRM.
- Achieved a 4.9/5 satisfaction score by resolving software issues and training users.
- Conducted QA testing and worked with developers to improve product feedback loops.
Projects
- Designed and deployed a static website hosted on AWS S3 with CloudFront distribution for global, HTTPS-enabled access.
- Configured custom domain integration using Route53 and ACM TLS certificates with DNS validation.
- Automated infrastructure provisioning with Terraform, including bucket policies, CloudFront OAC, and Route53 records.
- Built a CI/CD pipeline with GitHub Actions to sync site updates to S3 and trigger CloudFront cache invalidations, reducing deployment friction.
- Developed a serverless visitor counter using API Gateway, and DynamoDB; integrated with front-end JavaScript for live page view tracking.
- Implemented and troubleshot IAM permissions, CORS policies, and CloudFront caching issues, gaining hands-on experience with real-world cloud challenges.